a professional player should be able to cope with the behaviour of the crowd. it was obvious that the spectators would mostly be rooting for Justine and Serena should have been pepared for this. what I can't accept is the gamesmanship by Henin at 4 all in the final set. there is no doubt that Serena faulted because Henin signalled that she wasn't ready and unfortunately this point did have a significant bearing on the final outcome. the umpire bears a large part of the blame too. he should have queried Henin.