I have called those guys numerous times trying to get my information right on their website only to a) have nothing done, or b) to get it done wrong. This last effort of theirs truly amazes me. When I first went to check out my rankings history, they had my name and ranking right, but my country of origin was wrong. I am from America and not Australia. (Even though I sure wouldn't mind living in Australia) they did nothing about it. Now, they have my name wrong (they used my middle name instead of my last name) and they have absolutely no history on my ranking, matches, or anything else. They just have my name there. What the heck? Are they that inept? Boy, am I pissed. They at least got the country right. Maybe I should have kept my mouth shut and just pretended I was from the Great Down Under.